Pharmacy Customer Experience Associate (Flexible Hours)

Walgreens; Springfield (MA); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Springfield, MA is seeking a customer-experience oriented team member to support both front-end and pharmacy operations. You will assist pharmacists under supervision, process prescriptions, and help customers with product recommendations.

Responsibilities include cashiering, inventory maintenance, and ensuring accurate patient data entry in pharmacy systems. A positive attitude and willingness to learn are essential for success in this role.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.
• Prefer good math skills for accurate prescription filling.
• Prefer good computer skills.
• PTCB certification preferred.

Responsibilities

• Provide courteous, friendly, fast, and efficient service.
• Register customer purchases and process payments, returns, and exchanges.
• Assist pharmacist under supervision in processing prescriptions.
• Enter patient and drug information in pharmacy systems and check for interactions.
• Assist with inventory management and stock organization.
• Support department with cashiering, merchandising, and displays as needed.
• Adhere to company policies and comply with pharmacy regulations.

Skills

Customer service

Cash handling

English fluent

Teamwork

Math skills

Computer skills

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens in Springfield, MA is seeking a customer-experience oriented team member to support both front-end and pharmacy operations. You will assist pharmacists under supervision, process prescriptions, and help customers with product recommendations.

Responsibilities include cashiering, inventory maintenance, and ensuring accurate patient data entry in pharmacy systems. A positive attitude and willingness to learn are essential for success in this role.