Customer Experience Specialist with Flexible Hours

Walgreens; Springfield (MA); On-site; USD 21,000 - 25,000; Part time

Job summary

Walgreens in Springfield, MA is seeking a friendly retail associate to deliver quick, courteous service at the register and across the floor. You will greet customers, assist with products, handle transactions, stock shelves, maintain clean displays, and support photo services and web order pickups as needed.

Flexibility to work evenings and weekends, willingness to learn Walgreens best practices, and a commitment to a safe, compliant store environment are essential.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Registers sales on the assigned cash register and provides courteous checkout service.
• Engages customers and patients, greeting them and offering assistance with products and services to ensure a positive experience.
• Recommends items for sale and trade-up or companion products.
• Keeps counters and shelves clean, merchandised, and priced; assists with stock rotation and resets as directed.
• Provides customer service in the photo area, including digital passport photo services and related products.
• Assists with web pick-up orders, order fulfillment, and delivery to customers on arrival at store.
• Maintains store appearance and adheres to company policies and procedures.

Skills

Customer service

Cash handling

Retail operations

Communication

Tools

POS system

Inventory management

Job description

Walgreens in Springfield, MA is seeking a friendly retail associate to deliver quick, courteous service at the register and across the floor. You will greet customers, assist with products, handle transactions, stock shelves, maintain clean displays, and support photo services and web order pickups as needed.

Flexibility to work evenings and weekends, willingness to learn Walgreens best practices, and a commitment to a safe, compliant store environment are essential.