Pharmacy Customer Experience Associate

Walgreens; O’Fallon (MO); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Missouri is seeking a customer-focused team member to support pharmacy operations and everyday store duties. You will assist pharmacists under supervision, process prescriptions, ring up purchases, stock shelves, and help customers locate products to create a friendly, efficient shopping experience.

The role emphasizes strong customer service, compliance with regulations, ongoing training to earn PTCB certification, and collaboration with store leadership to maintain accurate

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including evenings and weekends.
• Prior retail experience preferred.
• PTCB certification or active pursuit is preferred.

Responsibilities

• Greet customers and provide assistance to ensure a positive experience.
• Register sales and handle cash, refunds, exchanges and returns.
• Assist pharmacist under supervision with prescription processing.
• Maintain clean and stocked counters and shelves.
• Support pharmacy operations and inventory management.

Skills

Customer service

Cash register

Pharmacy support

English fluency

Education

PTCB certification

Pharmacy training

Tools

Pharmacy systems

Point of Sale

Job description

Walgreens in Missouri is seeking a customer-focused team member to support pharmacy operations and everyday store duties. You will assist pharmacists under supervision, process prescriptions, ring up purchases, stock shelves, and help customers locate products to create a friendly, efficient shopping experience.

The role emphasizes strong customer service, compliance with regulations, ongoing training to earn PTCB certification, and collaboration with store leadership to maintain accurate