Pharmacy Customer Care Specialist: Prescriptions & Service

Walgreens Co.; Cañon City (CO); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. in Colorado is seeking a Customer Service Associate to deliver a distinctive customer experience at the checkout and assist the pharmacist under direct supervision with prescription processing.

You will use pharmacy systems to access patient and drug information and ensure accurate dispensing. The role emphasizes friendly, efficient service, merchandising, and inventory tasks while supporting pharmacy operations.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Assists pharmacists in scheduling and maintaining workflow and uses pharmacy systems to enter patient and drug information and process prescriptions.
• Maintains store cleanliness, merchandise, and stock rotation; assists with inventory and price updates.
• Provides customer service in the photo area and supports exterior and interior store maintenance.
• Reports prescription errors to the pharmacist and adheres to company policies and procedures.

Skills

Customer service

Communication

Cash handling

Education

PTCB certification

Tools

Pharmacy software

Job description

Walgreens Co. in Colorado is seeking a Customer Service Associate to deliver a distinctive customer experience at the checkout and assist the pharmacist under direct supervision with prescription processing.

You will use pharmacy systems to access patient and drug information and ensure accurate dispensing. The role emphasizes friendly, efficient service, merchandising, and inventory tasks while supporting pharmacy operations.