Pharmacy Customer Care Specialist — Data Entry & Prescriptions

AnazaoHealth; Mount Laurel Township (NJ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401k

Health insurance coverage for you and/

Paid holidays

PTO

Volunteer Paid Time Off

Job summary

AnazaoHealth in Mount Laurel Township, NJ is seeking a Pharmacy Technician to support patient accounts, data entry, and prescription processing. The role requires attention to detail, strong communication, and proficiency with Windows and Office 365.

You will work Monday to Friday, 10am-6pm, with responsibilities including adding new patients, attaching faxes, triaging emails, and ensuring accurate dispensing and shipping of prescriptions.

Qualifications

• High school diploma or GED required.
• Computer literacy including Windows, Office 365, and Microsoft Teams.
• PTCB or ExCPT/NHA certification preferred; training program may be provided.
• Strong attention to detail and accuracy.
• Strong communication and organizational skills.
• Knowledge of USP <795> and USP <800> standards - preferred.
• Experience with PK Software, PrimeRx, or other pharmacy management systems – preferred.

Responsibilities

• Add new patients into the system.
• Attach faxes and electronic prescriptions to patient profile.
• Data entry of prescriptions.
• Communicate with physicians and patients regarding accounts.
• Monitoring emails and web forms and triaging to appropriate channels.
• Ensure accurate and timely dispensing and shipping of all prescriptions.
• Track and follow up on orders.
• Create fax to request medication.
• Monitor multiple queues.
• Validate and add prescribers.
• Contact patients or prescribers to verify information allowed by regulations.
• Payment collection.

Skills

Attention to detail

Communication

Organizational skills

Computer literacy

Education

High school diploma or GED

PTCB or ExCPT/NHA certification

Tools

PK Software

PrimeRx

Pharmacy management systems

Job description

AnazaoHealth in Mount Laurel Township, NJ is seeking a Pharmacy Technician to support patient accounts, data entry, and prescription processing. The role requires attention to detail, strong communication, and proficiency with Windows and Office 365.

You will work Monday to Friday, 10am-6pm, with responsibilities including adding new patients, attaching faxes, triaging emails, and ensuring accurate dispensing and shipping of prescriptions.