Pharmacy & Customer Care Specialist

Kroger; Winfield (AL); On-site; USD 28,000 - 36,000; Full time

Job summary

Kroger in Winfield, Alabama is hiring for a role focused on delivering outstanding customer service and assisting with cashier duties and inventory control. You will contribute to a safe, clean, and inclusive shopping environment, while adhering to company policies and HIPAA guidelines where applicable.

The position requires a high school diploma or GED, and applicants must be at least 18 years old. Prior experience in customer service and retail operations is a plus, with a emphasis on accuracy

Qualifications

• High School Diploma or GED required.
• 18 years of age or older.
• Ability to handle confidential information.

Responsibilities

• Provide exceptional customer service and assist customers and store associates.
• Handle cashier responsibilities and operate the cash register per policies to prevent loss.
• Follow HIPAA guidelines and maintain patient confidentiality where applicable.
• Assist with inventory control, shelf maintenance and order fulfillment.
• Ensure a clean, welcoming environment and safe, compliant store operations.
• Communicate effectively to triage calls and respond to inquiries as needed.

Skills

Customer service

HIPAA

Cash handling

Inventory control

Conflict management

Integrity

Teamwork

Education

High School Diploma or GED

Job description

Kroger in Winfield, Alabama is hiring for a role focused on delivering outstanding customer service and assisting with cashier duties and inventory control. You will contribute to a safe, clean, and inclusive shopping environment, while adhering to company policies and HIPAA guidelines where applicable.

The position requires a high school diploma or GED, and applicants must be at least 18 years old. Prior experience in customer service and retail operations is a plus, with a emphasis on accuracy