Pharmacy Care Specialist

Kroger; Belpre (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Flexible scheduling

Employee Assistance Program

Tuition reimbursement

Employee discounts

Career growth opportunities

Job summary

Kroger is seeking a customer-focused team member to provide exceptional service in a retail pharmacy setting. The role supports health and wellness initiatives, assists pharmacists, and adheres to HIPAA and safety guidelines while handling transactions and inventory.

The position emphasizes accurate data entry, product dispensing support, and a friendly, respectful experience for customers and employees alike, in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• Must be 18 years old.
• Ability to handle highly confidential information.
• Meets minimum state requirements to perform the functions related to the position.

Responsibilities

• Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud.
• Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management.
• Understand and perform ordering functions with primary and secondary wholesalers.
• Understand and follow the company guidelines on computerized inventory management, control, and ordering of all medications, devices, supplements and supplies.
• Maintain departmental standards including keeping clean and organized work stations and customer waiting areas.
• Count, measure and prepare specified product using company best practices.
• Complete billing procedures adequately to assure best value to the customer and the company.
• Answer phone and triage calls and answer inquiries as appropriate.
• Understand and adhere to guidelines on accepting and tendering vendor coupons, limits on cash shortages and company shrink guidelines.

Skills

Customer service

HIPAA awareness

Cash handling

Safety compliance

Education

High School Diploma or GED

Job description

Kroger is seeking a customer-focused team member to provide exceptional service in a retail pharmacy setting. The role supports health and wellness initiatives, assists pharmacists, and adheres to HIPAA and safety guidelines while handling transactions and inventory.

The position emphasizes accurate data entry, product dispensing support, and a friendly, respectful experience for customers and employees alike, in a fast-paced environment.