Pharmacy Customer Care Specialist

Walgreens; West Chicago (IL); On-site; USD 22,041 - 24,796; Part time

Job summary

Walgreens is seeking a customer-focused individual in West Chicago to enhance customer experience by engaging and assisting them with products and services. This position requires flexible scheduling, availability for evenings and weekends, and the ability to fulfill customer service tasks efficiently.

Responsibilities include assisting with transactions, maintaining store cleanliness, and ensuring compliance with pharmacy laws. Preferably, candidates should hold PTCB certification and possess retail experience.

The salary range for this role is $16 - $18 per hour.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedules including evenings and weekends.
• Prefer PTCB certification.

Responsibilities

• Engages customers by greeting and offering assistance.
• Models customer service best practices to team members.
• Registers customer purchases and collects payments.
• Ensures compliance with state and local laws regarding regulated products.
• Handles phone calls that do not require pharmacist's attention.

Skills

Fluent in English

Customer service skills

Good math skills

Good computer skills

Job description

Walgreens is seeking a customer-focused individual in West Chicago to enhance customer experience by engaging and assisting them with products and services. This position requires flexible scheduling, availability for evenings and weekends, and the ability to fulfill customer service tasks efficiently.

Responsibilities include assisting with transactions, maintaining store cleanliness, and ensuring compliance with pharmacy laws. Preferably, candidates should hold PTCB certification and possess retail experience.

The salary range for this role is $16 - $18 per hour.