Pharmacy Customer Care Specialist

Walgreens; Summertree (MS); On-site; USD 46,287,000 - 51,577,000; Full time

Job summary

Walgreens in Summertree, Mississippi is hiring a customer-focused team member to support pharmacists and staff at the checkout and dispensing areas. You will assist with prescription processing, operate pharmacy systems, and help maintain a clean, organized store environment.

You will interact with customers, provide information on products, and help solve issues to ensure a positive shopping and health-service experience. Training and certification in pharmacy operations are expected.

Qualifications

• PTCB certification required or in progress.
• Experience with pharmacy systems and prescription processing.
• Excellent customer service skills.

Responsibilities

• Assist pharmacist under supervision in dispensing.
• Process prescriptions and manage pharmacy workflow.
• Provide courteous checkout and customer service.
• Maintain inventory and storefront organization.
• Handle third-party claims and phone inquiries.

Skills

Customer service

Cash handling

Prescription processing

Pharmacy terminology

Interpersonal skills

Education

PTCB certification

Tools

Pharmacy software

Job description

Walgreens in Summertree, Mississippi is hiring a customer-focused team member to support pharmacists and staff at the checkout and dispensing areas. You will assist with prescription processing, operate pharmacy systems, and help maintain a clean, organized store environment.

You will interact with customers, provide information on products, and help solve issues to ensure a positive shopping and health-service experience. Training and certification in pharmacy operations are expected.