Pharmacy Customer Care Specialist

Walgreens; Laurel (MS); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Laurel, MS is seeking a front-end associate with pharmacy support duties. You will greet customers, assist with products, and operate cash registers while supporting pharmacists under supervision.

The role involves ensuring accurate transactions and contributing to a positive store experience. The position requires flexibility in scheduling, prior retail exposure, and basic math and computer skills.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.
• Prefer good math skills for accurate prescription counts.
• Prefer good computer skills.
• Prefer knowledge of store inventory control.
• PTCB certification is preferred.

Responsibilities

• Models and delivers a distinctive and delightful customer experience at checkout.
• Registers sales and provides courteous, fair, and efficient service.
• Assists pharmacist under supervision in processing prescriptions and using pharmacy systems.
• Engages customers, greets and assists with products and services.
• Maintains clean, well-merchandised counters and shelves and assists in inventory.
• Supports Pharmacy Manager and staff with workflow and pharmacy operations.
• Handles customer questions, returns, exchanges, and payment processing as needed.

Skills

Fluent in English

Flexible schedule

Retail experience

Math skills

Computer skills

Store inventory knowledge

Education

PTCB certification

Job description

Walgreens in Laurel, MS is seeking a front-end associate with pharmacy support duties. You will greet customers, assist with products, and operate cash registers while supporting pharmacists under supervision.

The role involves ensuring accurate transactions and contributing to a positive store experience. The position requires flexibility in scheduling, prior retail exposure, and basic math and computer skills.