Pharmacy Customer Care Specialist

Walgreens Co.; Puerto Rico; On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. is hiring a Pharmacy Technician to support pharmacists in dispensing prescriptions, maintaining accurate patient records, and processing transactions at the register.

This role emphasizes courteous, efficient customer service and adherence to regulatory requirements in a fast-paced retail setting. Responsibilities include assisting the pharmacist under supervision, using pharmacy systems, managing inventory, and helping customers locate products while upholding Walgreens standards

Qualifications

• Fluent in English reading/writing/speaking (except Puerto Rico).
• Willing to work a flexible schedule including evenings and weekends.
• Experience delivering courteous, efficient customer service.
• Good math and basic computer skills for cash handling.

Responsibilities

• Assist pharmacists with processing prescriptions under supervision.
• Register sales and provide fast, friendly checkout service.
• Maintain store and pharmacy area cleanliness and organization.
• Help with inventory, stock rotation, and merchandising.
• Utilize pharmacy systems to enter patient and drug information.

Skills

Customer service

Multi-tasking

English communication

Computer skills

Education

PTCB certification

Retail pharmacy experience

Tools

Pharmacy systems

Job description

Walgreens Co. is hiring a Pharmacy Technician to support pharmacists in dispensing prescriptions, maintaining accurate patient records, and processing transactions at the register.

This role emphasizes courteous, efficient customer service and adherence to regulatory requirements in a fast-paced retail setting. Responsibilities include assisting the pharmacist under supervision, using pharmacy systems, managing inventory, and helping customers locate products while upholding Walgreens standards