Pharmacy Customer Care Specialist

Walgreens; Ponce (PR); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Puerto Rico seeks a friendly team member to greet customers, provide courteous service, and assist with checkout and product recommendations. Under direct supervision of the pharmacist, you will help process prescriptions, use pharmacy systems, fill medicines, enter patient data, and support inventory and hourly tasks across the store.

Additional duties include assisting with OTC items, maintaining clean counters, handling returns and exchanges, and ensuring compliance with store

Qualifications

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.

Responsibilities

• Operate cash register, handle transactions and assist customers.
• Assist pharmacist under supervision and use pharmacy systems to process prescriptions.
• Maintain clean counters and properly merchandised shelves; restock as needed.

Skills

Customer service

Math skills

Computer skills

English proficiency

Flexible schedule

Education

PTCB certification OR state certification

Tools

Pharmacy systems

POS registers

Job description

Walgreens in Puerto Rico seeks a friendly team member to greet customers, provide courteous service, and assist with checkout and product recommendations. Under direct supervision of the pharmacist, you will help process prescriptions, use pharmacy systems, fill medicines, enter patient data, and support inventory and hourly tasks across the store.

Additional duties include assisting with OTC items, maintaining clean counters, handling returns and exchanges, and ensuring compliance with store