Pharmacy Customer Experience Specialist

Walgreens; Bayamón (PR); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Bayamón, Puerto Rico is seeking a team-oriented retail Pharmacy Clerk to deliver a distinctive customer experience. You will operate a cash register, assist pharmacists under supervision, and help customers with product selection in a fast-paced setting.

The role emphasizes accurate transactions, adherence to regulations, and participation in inventory and store upkeep. Experience in retail and willingness to work evenings/weekends are preferred, with PTCB certification encouraged.

Qualifications

• Customer service skills to greet customers and resolve questions.
• Accurate cash handling and point-of-sale transactions.
• Ability to recommend items and upsell.
• Strong math skills for counting and measuring medications.
• Proficiency with computers and pharmacy systems.
• Familiarity with store inventory control.
• Teamwork and courteous communication.

Responsibilities

• Assist pharmacist under supervision in dispensing and handling prescriptions.
• Process prescriptions and verify information.
• Provide friendly checkout service and upsell products.
• Maintain store cleanliness and merchandising.
• Handle returns, refunds, and exchanges when needed.
• Support pharmacy operations and inventory management.

Skills

Customer service

Cash handling

Product recommendations

Math skills

Computer skills

Inventory awareness

Teamwork

Education

PTCB certification

Tools

Pharmacy systems

POS systems

Inventory management systems

Job description

Walgreens in Bayamón, Puerto Rico is seeking a team-oriented retail Pharmacy Clerk to deliver a distinctive customer experience. You will operate a cash register, assist pharmacists under supervision, and help customers with product selection in a fast-paced setting.

The role emphasizes accurate transactions, adherence to regulations, and participation in inventory and store upkeep. Experience in retail and willingness to work evenings/weekends are preferred, with PTCB certification encouraged.