Pharmacy Operations Leader & People Coach

Walgreens Co.; Guaynabo (PR); On-site; USD 31,000 - 49,000; Full time

Job summary

Walgreens Co. in Puerto Rico is seeking a full-time certified pharmacy technician to handle day-to-day non-clinical pharmacy operations, patient registration, prescription data entry, and medication preparation under a pharmacist's supervision.

This role focuses on efficient workflow and a positive patient experience. Responsibilities include leading training and performance management of technicians, coordinating schedules, ensuring compliance with laws and company policies, and supporting

Qualifications

• One year of work experience as a pharmacy technician in a retail or hospital setting.
• Fluency in reading, writing, and speaking English; Puerto Rico exception applies.
• Ability to register patients, enter prescriptions, and support vaccine/health services as allowed by law.

Responsibilities

• Assist pharmacists in patient care including prescription data entry and medication preparation.
• Handle patient and physician calls under pharmacist supervision.
• Support vaccine administration and health screenings where permitted by law.
• Manage daily pharmacy workflow and inventory tasks to ensure accuracy.
• Lead training, coaching, and performance management of pharmacy technicians.

Skills

Customer service

Communication

Team leadership

English fluency

Education

High School Diploma or GED

PTCB certification (Puerto Rico exception)

Job description

Walgreens Co. in Puerto Rico is seeking a full-time certified pharmacy technician to handle day-to-day non-clinical pharmacy operations, patient registration, prescription data entry, and medication preparation under a pharmacist's supervision.

This role focuses on efficient workflow and a positive patient experience. Responsibilities include leading training and performance management of technicians, coordinating schedules, ensuring compliance with laws and company policies, and supporting