Pharmacy Customer Care Specialist

Walgreens; Morristown (NJ); On-site; USD 23,000 - 26,000; Full time

Job summary

Walgreens in Morristown, NJ, is seeking a team member to deliver friendly checkout service and support pharmacists under direct supervision. You will assist in processing prescriptions, handle the cash register, and help customers locate products.

The role emphasizes accurate prescription handling, adherence to pharmacy policies, and strong customer service. Prior retail experience is preferred; PTCB certification is encouraged, and a stable, flexible schedule is expected.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Registers customer purchases on the cash register and processes payments.
• Assists pharmacist under supervision and uses pharmacy systems to enter patient and drug information and process prescriptions.
• Keeps counters and shelves clean, merchandised, and maintains inventory records.
• Performs duties assigned by Pharmacy Manager and Staff Pharmacist, including medication counting and verification.

Skills

Customer service

Math skills

Computer skills

Store systems knowledge

Education

PTCB certification

Tools

Cash register software

Prescription processing systems

Inventory management systems

Job description

Walgreens in Morristown, NJ, is seeking a team member to deliver friendly checkout service and support pharmacists under direct supervision. You will assist in processing prescriptions, handle the cash register, and help customers locate products.

The role emphasizes accurate prescription handling, adherence to pharmacy policies, and strong customer service. Prior retail experience is preferred; PTCB certification is encouraged, and a stable, flexible schedule is expected.