Pharmacy Customer Care Specialist

Walgreens; Miami (FL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Miami is seeking a front-end and pharmacy support associate to deliver exceptional customer service while assisting pharmacists. You will greet customers, process prescriptions under supervision, handle cash transactions, and keep the store orderly and stocked.

The role emphasizes accuracy, compliance with policies, and seamless collaboration with the pharmacy team. Preferred candidates have PTCB certification or are pursuing it, and are comfortable with flexible scheduling

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including evenings and weekends.
• PTCB certification or willingness to obtain certification.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Process prescriptions under pharmacist supervision using pharmacy systems.
• Handle cash register, payments, returns, and exchanges.
• Maintain clean, well-merchandised counters and shelves; assist with stock and inventory.
• Support Pharmacy Manager and Pharmacists with workflow and pharmacy operations.
• Adhere to company policies and pharmacy code of conduct.

Skills

Customer service

Communication

Attention to detail

Math skills

Computer skills

Inventory control

Education

PTCB certification

Tools

Pharmacy POS system

Inventory management software

Job description

Walgreens in Miami is seeking a front-end and pharmacy support associate to deliver exceptional customer service while assisting pharmacists. You will greet customers, process prescriptions under supervision, handle cash transactions, and keep the store orderly and stocked.

The role emphasizes accuracy, compliance with policies, and seamless collaboration with the pharmacy team. Preferred candidates have PTCB certification or are pursuing it, and are comfortable with flexible scheduling