Pharmacy Customer Care Specialist

African American Talent; Lafayette (LA); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens is seeking a Pharmacy Support Associate in Lafayette, LA to deliver friendly, efficient service at the register and assist pharmacists under supervision. You will help customers find products, answer questions, and ensure accurate prescription processing and inventory control to maintain daily store operations.

The role emphasizes strong communication, basic math and computer skills, and willingness to work evenings/weekends. Prior retail exposure and PTCB certification are preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Greet customers, assist with products and services, resolve issues to ensure a positive experience.
• Register sales, handle cash, provide courteous checkout service, and process returns/refunds as needed.
• Support pharmacy operations under supervision, aid pharmacists with entering patient and drug information, and help maintain inventory.

Skills

Customer service

Cash handling

Mathematics

Computer skills

Education

PTCB certification

Tools

Store POS system

Job description

Walgreens is seeking a Pharmacy Support Associate in Lafayette, LA to deliver friendly, efficient service at the register and assist pharmacists under supervision. You will help customers find products, answer questions, and ensure accurate prescription processing and inventory control to maintain daily store operations.

The role emphasizes strong communication, basic math and computer skills, and willingness to work evenings/weekends. Prior retail exposure and PTCB certification are preferred.