Pharmacy Customer Care Specialist

Walgreens; Kissimmee (FL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Kissimmee, FL is hiring a customer-focused team member to support both customer experience at the register and pharmacy operations.

You will assist pharmacists under supervision, use pharmacy systems to process prescriptions, and help maintain shelves and store appearance while ensuring compliance.

The role emphasizes courteous service, accuracy in transactions, and readiness to work flexible hours.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.
• Prefer good math skills to fill prescriptions accurately.
• Prefer good computer skills.
• Prefer knowledge of store inventory control.
• Prefer PTCB certification.

Responsibilities

• Assist pharmacist under supervision in dispensing and entering patient data.
• Provide courteous, friendly checkout and customer service.
• Recommend items and handle returns, exchanges, and rain checks.
• Maintain store cleanliness and merchandising.
• Handle pharmacy workflow and inventory management.
• Adhere to policies including Good Faith Dispensing.

Skills

Customer service

Communication

PTCB certification

Flexibility

Mathematical accuracy

Tools

POS systems

Pharmacy systems

Job description

Walgreens in Kissimmee, FL is hiring a customer-focused team member to support both customer experience at the register and pharmacy operations.

You will assist pharmacists under supervision, use pharmacy systems to process prescriptions, and help maintain shelves and store appearance while ensuring compliance.

The role emphasizes courteous service, accuracy in transactions, and readiness to work flexible hours.