Pharmacy Customer Care Specialist

Walgreens; Keystone Heights (FL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking staff to create a distinctive customer experience in-store in Keystone Heights, FL. Responsibilities include assisting pharmacists, handling checkout, and guiding customers to products and services.

The role requires courteous service, accuracy with prescriptions, and adherence to pharmacy policies. Training programs and opportunities for growth are emphasized within a supportive team environment.

Qualifications

• PTCB certification or state certification required.
• Experience delivering courteous, efficient checkout service.
• Commitment to following pharmacy policies and procedures.

Responsibilities

• Greet customers and provide assistance with products and services.
• Register sales at checkout and handle returns and exchanges.
• Assist the pharmacist under supervision in processing prescriptions.
• Maintain counters, shelves, and merchandising standards.
• Enter patient and drug information accurately in pharmacy systems.
• Process third-party claims and support inventory management.
• Support photo services and web pick-up operations.

Skills

Customer service

Cash handling

Pharmacy assistance

Communication

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens is seeking staff to create a distinctive customer experience in-store in Keystone Heights, FL. Responsibilities include assisting pharmacists, handling checkout, and guiding customers to products and services.

The role requires courteous service, accuracy with prescriptions, and adherence to pharmacy policies. Training programs and opportunities for growth are emphasized within a supportive team environment.