Pharmacy Customer Care Specialist

Walgreens Co.; Kewanee (IL); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. is seeking an energetic team member to deliver a distinctive customer experience at the checkout and in-store. You will register sales, assist customers, and support pharmacy activities under supervision to ensure accurate prescription processing and quality service.

The role emphasizes friendly, efficient service, attention to store standards, and collaboration with pharmacy staff. Prior retail exposure helps, and PTCB certification is valued for career progression.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Ability to work flexible schedule including evenings and weekend hours.
• Prior retail experience preferred.
• PTCB certification preferred.

Responsibilities

• Handle checkout at cash register with courteous service.
• Assist pharmacist under supervision with prescription processing.
• Provide product information and help customers locate items.
• Support pharmacy operations and inventory management.
• Adhere to company policies and maintain store cleanliness.

Skills

Customer service

Cash handling

Retail experience

Math skills

Computer skills

PTCB certification

Job description

Walgreens Co. is seeking an energetic team member to deliver a distinctive customer experience at the checkout and in-store. You will register sales, assist customers, and support pharmacy activities under supervision to ensure accurate prescription processing and quality service.

The role emphasizes friendly, efficient service, attention to store standards, and collaboration with pharmacy staff. Prior retail exposure helps, and PTCB certification is valued for career progression.