Pharmacy Customer Care Specialist

Walgreens; Federal Way (WA); On-site; USD 25,000 - 28,000; Full time

Job summary

Walgreens in Federal Way, WA is seeking a Pharmacy Technician or similar role to support pharmacists, process prescriptions, and assist customers at the front of the store. The position emphasizes accuracy, courteous service, and compliant use of pharmacy systems.

Responsibilities include cashiering, inventory support, and adherence to company and regulatory guidelines, with opportunities for PTCB certification and ongoing training.

Qualifications

• Fluent in reading, writing and speaking English (except Puerto Rico).
• Willingness to work flexible schedule, including evenings and weekends.

Responsibilities

• Provide courteous, friendly checkout service and assist customers.
• Assist pharmacist under supervision in patient and drug information handling and prescription processing.
• Support pharmacy operations, including inventory, claims processing, and adherence to policies.

Skills

Customer service

Cash handling

Pharmacy assistance

Communication skills

English proficiency

Education

PTCB certification or equivalent

Tools

Pharmacy software

Cash register

Job description

Walgreens in Federal Way, WA is seeking a Pharmacy Technician or similar role to support pharmacists, process prescriptions, and assist customers at the front of the store. The position emphasizes accuracy, courteous service, and compliant use of pharmacy systems.

Responsibilities include cashiering, inventory support, and adherence to company and regulatory guidelines, with opportunities for PTCB certification and ongoing training.