Pharmacy Customer Care Specialist

Walgreens; Danbury (CT); On-site; USD 25,000 - 28,000; Full time

Job summary

Walgreens is looking for a pharmacy-adjacent team member in a retail setting. You will greet customers, assist with product questions, and support the pharmacy team by processing prescriptions under supervision. The role includes handling sales at the register, maintaining store appearance, and helping with inventory and promotions.

Flexibility for evenings and weekends is required. Prior retail experience, including familiarity with Walgreens, and PTCB certification are preferred attributes for

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.
• Prior Walgreens experience preferred.
• Good math skills for accurate prescription filling.
• Good computer skills.
• Knowledge of store inventory control preferred.
• PTCB certification preferred.

Responsibilities

• Provides a distinctive and delightful customer experience at all times.
• Registers customers and processes sales at the cash register with courteous service.
• Assists pharmacists under supervision with prescription processing and patient information entry.
• Uses pharmacy systems to obtain patient and drug information and to process prescriptions.
• Maintains clean, well-merchandised counters and shelves, and supports inventory and pricing accuracy.
• Performs duties assigned by Pharmacy Manager and Store Manager and helps maintain workflow.

Skills

Customer service

Math skills

Computer skills

Inventory control

PTCB certification

Job description

Walgreens is looking for a pharmacy-adjacent team member in a retail setting. You will greet customers, assist with product questions, and support the pharmacy team by processing prescriptions under supervision. The role includes handling sales at the register, maintaining store appearance, and helping with inventory and promotions.

Flexibility for evenings and weekends is required. Prior retail experience, including familiarity with Walgreens, and PTCB certification are preferred attributes for