Pharmacy Customer Care Specialist

Walgreens; Charleston (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a customer-focused team member to support pharmacy operations and retail sales in Charleston, IL. You will assist pharmacists, process prescriptions, and provide courteous checkout service, while maintaining a clean, organized store environment.

Responsibilities include using pharmacy systems, handling tasks with accuracy, and delivering a distinctive customer experience. Flexible hours, including evenings and weekends, are required.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• PTCB certification or training pursued is preferred.

Responsibilities

• Assist pharmacist under supervision with dispensing workflow and patient information.
• Provide courteous, friendly, fast, and accurate service at checkout and pharmacy counters.
• Maintain store cleanliness, organize shelves, and handle inventory tasks.
• Enter patient and drug information in pharmacy systems and verify prescription accuracy.

Skills

Customer service

Cash handling

Pharmacy systems

Communication

Teamwork

Tools

Pharmacy software

Job description

Walgreens is seeking a customer-focused team member to support pharmacy operations and retail sales in Charleston, IL. You will assist pharmacists, process prescriptions, and provide courteous checkout service, while maintaining a clean, organized store environment.

Responsibilities include using pharmacy systems, handling tasks with accuracy, and delivering a distinctive customer experience. Flexible hours, including evenings and weekends, are required.