Pharmacy Customer Care Specialist

Walgreens; Maryville (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a team member to assist in customer-facing duties and supporting pharmacy operations in Maryville, IL. The role emphasizes courtesy, accurate cash handling, and proactive help to customers.

You will work with pharmacy staff to process prescriptions under supervision, while maintaining store cleanliness and merchandise presentation. Flexibility for evenings/weekends is required, with prior retail experience preferred.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• Six months of retail experience preferred.
• Prior Walgreens experience preferred.
• Strong math skills for counting and measuring medications.
• Good computer skills.
• Knowledge of store inventory control preferred.
• PTCB certification preferred.

Responsibilities

• Assist pharmacist under supervision with processing prescriptions.
• Provide courteous, efficient checkout and customer assistance.
• Handle cash transactions, returns, and exchanges.
• Maintain clean, organized shelves and displays.
• Support pharmacy operations and inventory management.
• Adhere to company policies and regulatory requirements.

Skills

Customer service

English fluency

Cash handling

Retail experience

Tools

Pharmacy systems

Job description

Walgreens is seeking a team member to assist in customer-facing duties and supporting pharmacy operations in Maryville, IL. The role emphasizes courtesy, accurate cash handling, and proactive help to customers.

You will work with pharmacy staff to process prescriptions under supervision, while maintaining store cleanliness and merchandise presentation. Flexibility for evenings/weekends is required, with prior retail experience preferred.