Pharmacy Customer Care Specialist

Walgreens; Carthage (NC); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a Pharmacy Clerk in North Carolina to support pharmacists, handle prescriptions, and deliver friendly customer service at the register. The role includes assisting with inventory, merchandising, and basic pharmacy workflow under supervision.

Excellent English communication, reliability, and flexibility for evenings/weekends are required. PTCB certification is preferred; prior retail experience is a plus. Salary ranges align with local hourly wages for this role.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Assist pharmacist under supervision and process prescriptions.
• Provide courteous, friendly checkout service and assist customers with products.
• Maintain store cleanliness and merchandising, stock rotation, and inventory records.
• Handle returns, exchanges, and voids as needed; assist with cashier duties.
• Support Pharmacy Department on inventory, ordering, and workflow management.

Skills

Customer service

Cash handling

English fluency

Education

PTCB certification

Job description

Walgreens is seeking a Pharmacy Clerk in North Carolina to support pharmacists, handle prescriptions, and deliver friendly customer service at the register. The role includes assisting with inventory, merchandising, and basic pharmacy workflow under supervision.

Excellent English communication, reliability, and flexibility for evenings/weekends are required. PTCB certification is preferred; prior retail experience is a plus. Salary ranges align with local hourly wages for this role.