Pharmacy Customer Experience Specialist

Walgreens; Rocky Mount (NC); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Rocky Mount, NC seeks a friendly Pharmacy/Customer Service Associate to support the pharmacist under supervision, perform checkout duties, and assist customers with products and services. You will maintain store standards, handle inventory, and help with prescription processing using pharmacy systems.

Prior retail experience is a plus; PTCB not required initially. This role emphasizes customer service, accuracy, and compliance with company policies, with opportunities to grow within

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.

Responsibilities

• Greet and assist customers, provide courteous checkout service.
• Assist pharmacist under supervision with prescription processing and medication handling.
• Maintain store cleanliness and merchandising; manage inventory and pricing.
• Operate cash register, handle cash and returns, and direct customers to OTC products.
• Support Pharmacy Department with inventory and workflow as directed.

Skills

Customer service

Cash register

Pharmacy support

Inventory management

Point of sale

Education

High school diploma or equivalent

Tools

Pharmacy software

POS hardware

Job description

Walgreens in Rocky Mount, NC seeks a friendly Pharmacy/Customer Service Associate to support the pharmacist under supervision, perform checkout duties, and assist customers with products and services. You will maintain store standards, handle inventory, and help with prescription processing using pharmacy systems.

Prior retail experience is a plus; PTCB not required initially. This role emphasizes customer service, accuracy, and compliance with company policies, with opportunities to grow within