Pharmacy Customer Experience Specialist — Flexible Schedule

Walgreens; Matthews (NC); On-site; USD 22,000 - 25,000; Part time

Job summary

Walgreens in Matthews, NC is seeking a Customer Service Clerk for front-end and pharmacy support. You will engage customers, handle transactions, and assist the pharmacist by using pharmacy systems to obtain patient and drug information and process prescriptions.

The role emphasizes accuracy, friendly service, and collaboration with staff. Flexible schedule including evenings/weekends; prior retail experience preferred; PTCB certification preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Retail or customer service experience preferred.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Register sales on cash register and provide courteous, efficient checkout service.
• Assist pharmacist under supervision with prescription processing and pharmacy workflows.
• Maintain clean, stocked store environment and assist in inventory.
• Support Pharmacy Manager and staff with tasks and policy adherence.

Skills

Customer service

Cash handling

Pharmacy systems

Prescription processing

English language

Education

PTCB certification

Job description

Walgreens in Matthews, NC is seeking a Customer Service Clerk for front-end and pharmacy support. You will engage customers, handle transactions, and assist the pharmacist by using pharmacy systems to obtain patient and drug information and process prescriptions.

The role emphasizes accuracy, friendly service, and collaboration with staff. Flexible schedule including evenings/weekends; prior retail experience preferred; PTCB certification preferred.