Pharmacy Customer Care Associate - Flexible Schedule

Walgreens; Village of Sidney (NY); On-site; USD 23,000 - 30,000; Full time

Job summary

Walgreens is seeking a Pharmacy Clerk/Customer Service Associate to support pharmacists and assist customers in a busy retail environment. Responsibilities include dispensing assistance under supervision, processing prescriptions, and ensuring a courteous checkout experience.

This role requires English fluency, flexibility for evenings/weekends, and familiarity with pharmacy systems. Prior retail experience and PTCB certification are preferred to enhance performance and patient safety.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Assist pharmacist under direct supervision in dispensing and entering patient information.
• Process prescriptions, verify accuracy, and check for potential drug interactions.
• Provide courteous, friendly checkout service and assist customers in locating products.
• Maintain clean and merchandised counters and shelves, stock inventory, and price merchandise as directed.
• Handle customer inquiries, returns, and exchanges and support pharmacy operations as needed.

Skills

Customer service

Retail experience

Math skills

Computer skills

Pharmacy systems

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens is seeking a Pharmacy Clerk/Customer Service Associate to support pharmacists and assist customers in a busy retail environment. Responsibilities include dispensing assistance under supervision, processing prescriptions, and ensuring a courteous checkout experience.

This role requires English fluency, flexibility for evenings/weekends, and familiarity with pharmacy systems. Prior retail experience and PTCB certification are preferred to enhance performance and patient safety.