Pharmacy Customer Care Associate - Flexible Hours

Walgreens; Muskegon (MI); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Muskegon, MI, is seeking a Customer Experience Associate to support pharmacy operations and daily store activities. You will assist customers, operate cash registers, and help the pharmacist under supervision by using pharmacy systems to access patient and drug information and process prescriptions.

The role emphasizes friendly, efficient checkout, accurate prescription handling, and ongoing commitment to a positive customer experience.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment is preferred.
• PTCB certification is preferred.

Responsibilities

• Greet customers and assist with products to enhance experience.
• Handle cash transactions and process returns/exchanges.
• Assist pharmacist under supervision and use pharmacy systems to process prescriptions.
• Provide courteous, efficient service and upsell where appropriate.
• Maintain store cleanliness and merchandising, stock rotation, and inventory checks.

Skills

Customer service

Cash register operations

Prescription processing

Pharmacy systems

Attention to detail

Mathematical ability

Teamwork

English proficiency

Education

PTCB certification program

Tools

POS systems

Pharmacy software

Job description

Walgreens in Muskegon, MI, is seeking a Customer Experience Associate to support pharmacy operations and daily store activities. You will assist customers, operate cash registers, and help the pharmacist under supervision by using pharmacy systems to access patient and drug information and process prescriptions.

The role emphasizes friendly, efficient checkout, accurate prescription handling, and ongoing commitment to a positive customer experience.