Pharmacy Customer Care Associate

The GIANT Company; West Chester (Chester County); On-site; USD 24,000 - 30,000; Full time

Job summary

The GIANT Company in West Chester, PA is seeking a friendly, customer-focused team member to assist shoppers at the counter and over the phone. This role emphasizes dependable attendance, accurate ID verification when required, and a willingness to learn safety procedures.

You will participate in daily store operations, support colleagues, and help ensure a positive shopping experience for our neighbors across the region.

Qualifications

• Authorized to work in the U.S.
• Meet state required minimum age.
• Able to pass background check and drug screen.
• Strong reading, writing, and communication abilities.
• Complete 60-day introductory period.
• Must meet ergonomic and physical requirements and comply with safety regulations.
• Must be able to use or learn to use the equipment used for this job.

Responsibilities

• Review the work schedule at the start of the shift.
• Assist customers at the counter.
• Answer and assist with telephone calls.
• Verify identification of customers for products when required.

Skills

Work authorization

Age requirement

Communication skills

Background check

Probation period

Physical stamina

Safety compliance

Job description

The GIANT Company in West Chester, PA is seeking a friendly, customer-focused team member to assist shoppers at the counter and over the phone. This role emphasizes dependable attendance, accurate ID verification when required, and a willingness to learn safety procedures.

You will participate in daily store operations, support colleagues, and help ensure a positive shopping experience for our neighbors across the region.