Pharmacy Associate: Customer Care & Support

The GIANT Company; Phoenixville (Chester County); On-site; USD 26,000 - 38,000; Full time

Job summary

The GIANT Company in Phoenixville, PA is seeking a customer support team member to assist customers at the counter and answer phone inquiries, helping ensure smooth store operations.

You will verify IDs when required, comply with policies, complete a 60-day probation, and contribute to a safe, friendly shopping environment. This role emphasizes clear communication, reliability, and teamwork to deliver excellent service to neighbors in our community.

Qualifications

• Must be authorized to work in the U.S.
• Must meet state required minimum age.
• Must pass background check and drug screening.
• Must read, write, communicate and understand to perform duties.
• Must complete 60-day probationary period.
• Must meet ergonomic and physical requirements and safety guidelines.
• Must wear proper assigned clothes and shoes.

Responsibilities

• Review the work schedule at the start of the shift.
• Help customers at the counter.
• Answer and assist with telephone calls.
• Must verify identification of customers for products when required.

Skills

Customer service

Phone support

Communication

Safety compliance

Ergonomic awareness

Job description

The GIANT Company in Phoenixville, PA is seeking a customer support team member to assist customers at the counter and answer phone inquiries, helping ensure smooth store operations.

You will verify IDs when required, comply with policies, complete a 60-day probation, and contribute to a safe, friendly shopping environment. This role emphasizes clear communication, reliability, and teamwork to deliver excellent service to neighbors in our community.