Pharmacy Customer Care Associate

Walgreens Co.

San Juan (PR)

On-site

USD 22,000 - 28,000

Full time

7 days ago
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Job summary

Walgreens Co. is hiring a Pharmacy Support team member to deliver friendly, efficient checkout and assist pharmacists with prescription processing. The role includes customer service, merchandising, and basic pharmacy workflow support in a fast-paced retail setting.

Responsibilities include using pharmacy systems for patient data, processing prescriptions under supervision, and maintaining store quality. Candidates should have PTCB certification and be able to work a flexible schedule, including

Qualifications

  • Must be fluent in reading, writing, and speaking English.
  • Willingness to work flexible schedule, including evenings and weekends.
  • Six months of retail experience preferred.
  • Prior Walgreens experience preferred.
  • Good math and computer skills; knowledge of inventory control.

Responsibilities

  • Greet customers and assist with products and services to deliver a positive experience.
  • Operate checkout, process payments, returns, exchanges, and assist in locating items.
  • Assist pharmacist under supervision with prescription processing and entry into pharmacy systems.
  • Maintain clean, organized counters and shelves; support inventory management and pricing.
  • Provide telephone assistance and handle third party prescription processes as needed.
  • Assist with photo services and other store duties as assigned.

Skills

Customer service
English proficiency
Retail experience
Math skills
Computer skills

Education

PTCB certification

Tools

POS systems
Pharmacy systems
Inventory software

Job description

Walgreens Co. is hiring a Pharmacy Support team member to deliver friendly, efficient checkout and assist pharmacists with prescription processing. The role includes customer service, merchandising, and basic pharmacy workflow support in a fast-paced retail setting.

Responsibilities include using pharmacy systems for patient data, processing prescriptions under supervision, and maintaining store quality. Candidates should have PTCB certification and be able to work a flexible schedule, including

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