Pharmacy Customer Care Associate

Walgreens; San Francisco (CA); On-site; USD 24,000 - 34,000; Full time

Job summary

Walgreens in San Francisco, CA is seeking a Customer Experience/Operations associate to greet customers, assist with products and services, and resolve issues to ensure a positive shopping experience. You will operate the cash register, handle transactions, assist with OTC products, maintain displays, and support pharmacy systems while adhering to policies.

This role emphasizes friendly service, attentiveness, and teamwork.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work evenings and weekends.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Resolve customer issues and answer questions.
• Operate cash register, process purchases, returns, refunds, and exchanges.
• Recommend items and assist with OTC products.
• Maintain store cleanliness and merchandising.
• Report prescription errors to pharmacist and follow QA procedures.
• Assist with displays and stock checks.
• Attend training as required.

Skills

Customer service

Cash handling

Fluent English

Flexibility

Tools

Pharmacy systems

POS system

Job description

Walgreens in San Francisco, CA is seeking a Customer Experience/Operations associate to greet customers, assist with products and services, and resolve issues to ensure a positive shopping experience. You will operate the cash register, handle transactions, assist with OTC products, maintain displays, and support pharmacy systems while adhering to policies.

This role emphasizes friendly service, attentiveness, and teamwork.