Pharmacy Concierge & Customer Service Specialist

Walgreens Co.; Rapid City (SD); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens Co. in Rapid City, SD seeks a customer-focused associate to deliver a distinctive shopping and pharmacy experience. You will greet customers, process sales at the register, and support the pharmacist by referencing patient and drug information in pharmacy systems.

You will help maintain clean shelves, stock products, handle returns, and participate in inventory tasks. The role requires strong math and computer skills, flexibility for evenings/weekends, and a commitment to upholding

Qualifications

• Fluent in reading, writing, and speaking English.
• Willing to work flexible schedule including evenings and weekends.
• Six months of retail experience preferred.

Responsibilities

• Assist pharmacist under supervision in processing prescriptions.
• Provide courteous, efficient checkout and customer service.
• Maintain store cleanliness and merchandising.
• Handle returns, rain checks, and exchanges as needed.
• Assist with inventory management and pharmacy ordering.

Skills

Customer service

Cash handling

Communication skills

Teamwork

Attention to detail

Education

PTCB certification

Tools

Pharmacy systems

POS systems

Microsoft Excel

Job description

Walgreens Co. in Rapid City, SD seeks a customer-focused associate to deliver a distinctive shopping and pharmacy experience. You will greet customers, process sales at the register, and support the pharmacist by referencing patient and drug information in pharmacy systems.

You will help maintain clean shelves, stock products, handle returns, and participate in inventory tasks. The role requires strong math and computer skills, flexibility for evenings/weekends, and a commitment to upholding