Pharmacy & Clinical Systems Engineer

openloophealth.com; United States; A distancia; USD 120.000 - 180.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision plans

Flexible Spending/Health Savings (FSA/

Flexible PTO

401(k) + Company Match

Life Insurance

Pet insurance

Descripción de la vacante

OpenLoop is seeking a Pharmacy Engineer to own end-to-end integrations with pharmacies, e-prescribing platforms, and EHRs. You will ensure timely, compliant medication delivery by maintaining reliable workflows and onboarding new pharmacy partners.

You will work across pharmacy POS, software, and hardware, map data, and test go-lives while tracking SLAs and resolving integration issues. A strong focus on compliance and patient safety guides all activities.

Formación

• Experience in pharmacy integrations and e-prescribing workflows.
• Ability to read API docs and debug integrations across pharmacy and health records platforms.
• Comfort working with EHRs, clinical apps and pharmacies to ensure compliant, timely medication delivery.

Responsabilidades

• Build and maintain prescription and pharmacy integrations, including e-prescribing platforms and partner APIs.
• Keep prescription systems reliable with monitoring and alerts to prevent stuck or failed orders.
• Support EPCS, PDMP checks, state pharmacy rules and HIPAA controls; maintain audit trails and access controls.

Conocimientos

API documentation

Debug integrations

End-to-end ownership

Regulatory compliance (HIPAA)

Herramientas

Surescripts

DoseSpot

NCPDP SCRIPT

EHR systems

Descripción del empleo

ABOUT OPENLOOP

OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.

About the Role

Every prescription written on OpenLoop's platform has to reach the right pharmacy, get filled and get to the patient quickly and compliantly. Behind that is a web of e-prescribing platforms, EHR and clinical apps, and partner, mail-order and compounding pharmacies.

We're hiring a Pharmacy Engineer to own those integrations end to end. You'll become the expert on every pharmacy's software stack, make sure no prescription gets stuck, keep our workflows compliant, and onboard new pharmacy partners as we grow.

What You'll Do

• Build and maintain prescription and pharmacy integrations. Own e-prescribing and order-routing integrations between the EHR and clinical apps (e.g., Healthie) and partner, mail-order and compounding pharmacies, including e-prescribing platforms (Surescripts, DoseSpot), NCPDP SCRIPT standards and partner APIs.
• Keep prescription systems reliable. Maintain the integrity of the software lifecycle to ensure patients receive the accurate medication in a timely manner, and build alerts and dashboards that catch stuck or failed orders before they delay a patient's medication.
• Keep pharmacy workflows compliant. Support EPCS (electronic prescribing of controlled substances), PDMP checks, state pharmacy rules and HIPAA controls on PHI. Keep audit trails, access controls and documentation ready for regulatory and partner reviews.
• Bring on and manage pharmacy partners. Lead the technical onboarding of new pharmacy POS, software and hardware (data mapping, formulary and medication catalog setup, testing and go-live) and track partner performance, SLAs and integration-issue resolution.
• Automate and improve operations. Work with Clinical Ops, Patient Support and Engineering to automate manual pharmacy tasks such as refills, prior auth handoffs, exception handling and patient status updates. Look for places where AI can reduce ticket volume and speed up fulfillment.
• Learn every pharmacy's stack. Understand each pharmacy's prescribing, shipment and compliance software, and recommend replacements and integrations that improve inventory and compliance tracking.

Who You Are

You know pharmacy systems from the inside: how a prescription actually moves, where it breaks, and what the regulations require. You like owning a workflow end to end, you're comfortable reading API docs and debugging integrations, and you care that the result is a patient getting their medication on time.

OUR BENEFITS

In addition, for salaried positions you would also be eligible for:

• Medical, Dental, and Vision plans
• Flexible Spending/Health Savings Accounts
• Flexible PTO
• 401(k) + Company Match
• Life Insurance, Pet insurance, and more

OUR COMPANY

We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.