Pharmacy & Clinical Systems Engineer

OpenLoop; Des Moines (IA); Presencial; USD 110.000 - 160.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical, Dental, and Vision plans

Flexible Spending/Health Savings Acts

Flexible PTO

401(k) + Company Match

Life Insurance, Pet insurance, and más

Resumo da vaga

OpenLoop is hiring a Pharmacy Engineer to own prescription and pharmacy integrations end to end. You will work on e-prescribing platforms, EHR and partner pharmacies, and ensure timely, compliant medication delivery.

You will onboard new pharmacy partners, maintain system reliability, and seek opportunities to automate operations with AI to reduce manual tasks and speed fulfillment.

Qualificações

• Knowledge of pharmacy systems and how prescriptions move.
• Ability to read API docs and debug integrations.
• Experience owning an end-to-end workflow and ensuring patient timely medication.

Responsabilidades

• Build and maintain prescription and pharmacy integrations with e-prescribing platforms and partner APIs.
• Keep prescription systems reliable with alerts and dashboards to catch failed orders.
• Ensure compliance with EPCS, PDMP checks, state rules, HIPAA and audit trails.
• Onboard and manage pharmacy partners including data mapping and go-live.
• Automate operations with Clinical Ops and Engineering to reduce tickets and speed fulfillment.
• Learn each pharmacy stack and recommend improvements.

Descrição da vaga

About OpenLoop

OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.

About the Role

Every prescription written on OpenLoop's platform has to reach the right pharmacy, get filled and get to the patient quickly and compliantly. Behind that is a web of e-prescribing platforms, EHR and clinical apps, and partner, mail-order and compounding pharmacies.

We're hiring a Pharmacy Engineer to own those integrations end to end. You'll become the expert on every pharmacy's software stack, make sure no prescription gets stuck, keep our workflows compliant, and onboard new pharmacy partners as we grow.

What You'll Do

• Build and maintain prescription and pharmacy integrations. Own e-prescribing and order-routing integrations between the EHR and clinical apps (e.g., Healthie) and partner, mail-order and compounding pharmacies, including e-prescribing platforms (Surescripts, DoseSpot), NCPDP SCRIPT standards and partner APIs.




• Keep prescription systems reliable. Maintain the integrity of the software lifecycle to ensure patients receive the accurate medication in a timely manner, and build alerts and dashboards that catch stuck or failed orders before they delay a patient's medication.




• Keep pharmacy workflows compliant. Support EPCS (electronic prescribing of controlled substances), PDMP checks, state pharmacy rules and HIPAA controls on PHI. Keep audit trails, access controls and documentation ready for regulatory and partner reviews.




• Bring on and manage pharmacy partners. Lead the technical onboarding of new pharmacy POS, software and hardware (data mapping, formulary and medication catalog setup, testing and go-live) and track partner performance, SLAs and integration-issue resolution.




• Automate and improve operations. Work with Clinical Ops, Patient Support and Engineering to automate manual pharmacy tasks such as refills, prior auth handoffs, exception handling and patient status updates. Look for places where AI can reduce ticket volume and speed up fulfillment.




• Learn every pharmacy's stack. Understand each pharmacy's prescribing, shipment and compliance software, and recommend replacements and integrations that improve inventory and compliance tracking.

Who You Are

You know pharmacy systems from the inside: how a prescription actually moves, where it breaks, and what the regulations require. You like owning a workflow end to end, you're comfortable reading API docs and debugging integrations, and you care that the result is a patient getting their medication on time.

Our Benefits

In addition, for salaried positions you would also be eligible for:

• Medical, Dental, and Vision plans




• Flexible Spending/Health Savings Accounts




• Flexible PTO




• 401(k) + Company Match




• Life Insurance, Pet insurance, and more

Our Company

We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.

Sound like a good fit? We'd love to meet you.