Pharmacy & Clinical Systems Engineer

openloophealth; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Flexible spending or health savings

Flexible paid time off

401(k) with employer match

Life and pet insurance

Job summary

OpenLoop Health in the United States is seeking a role to own the systems that route prescriptions from clinical platforms to partner pharmacies. You will build and maintain e-prescribing integrations, monitor workflows, and ensure regulatory compliance to deliver accurate medications promptly.

Collaborate with clinical operations, engineering, and pharmacy partners to onboard integrations, improve fulfillment, and surface issues via alerts and dashboards.

Qualifications

• Must read API documentation and debug integrations.
• Own technical workflows through delivery and support.
• Familiarity with pharmacy compliance, state rules, and PHI safeguards.
• Detail-oriented approach to medication accuracy and timely fulfillment.

Responsibilities

• Build and maintain e-prescribing and order-routing integrations between EHR/clinical apps and pharmacy systems using partner APIs and prescribing standards.
• Monitor prescription workflows and create alerts or dashboards for failed or delayed orders.
• Support controlled-substance prescribing, monitoring checks, and privacy safeguards for PHI.
• Onboard pharmacy partners by mapping data, configuring medication catalogs, testing connections, and coordinating launches; track service levels and resolve issues.
• Coordinate with clinical operations, patient support, and engineering to streamline refills, prior authorizations, handoffs, and patient updates.
• Assess pharmacy software and recommend integrations or replacements to improve fulfillment, inventory visibility, or compliance.

Skills

Pharmacy systems

API documentation

Compliance knowledge

Problem solving

Job description

Role overview

Own the systems that route prescriptions from clinical platforms to partner, mail-order, and compounding pharmacies. The work spans integrations, operational reliability, partner onboarding, and regulatory controls, with the goal of getting accurate medications to patients promptly.

Responsibilities

• Build and maintain e-prescribing and order-routing integrations between EHR or clinical applications and pharmacy systems, using partner APIs and relevant prescribing standards.
• Monitor prescription workflows and create alerts or dashboards to surface failed or delayed orders.
• Support controlled-substance prescribing, prescription-monitoring checks, state pharmacy requirements, and safeguards for protected health information.
• Onboard pharmacy partners by mapping data, configuring medication catalogs, testing connections, and coordinating launches; track service levels and resolve integration issues.
• Work with clinical operations, patient support, and engineering to streamline refills, prior authorization handoffs, exception handling, and patient updates.
• Assess pharmacy software and recommend integrations or replacements that improve fulfillment, inventory visibility, or compliance.

Requirements

• Practical knowledge of pharmacy systems and how prescriptions move through dispensing and fulfillment workflows.
• Ability to read API documentation, debug integrations, and own technical workflows through delivery and support.
• Familiarity with pharmacy compliance needs, including controlled-substance workflows, state rules, and protection of health information.
• A detail-oriented approach to medication accuracy, timely fulfillment, and operational reliability.

Benefits and work setup

For salaried roles, benefits include

• medical, dental, and vision coverage
• flexible spending or health savings accounts
• flexible paid time off
• a 401(k) with employer match
• and life and pet insurance.

The organization describes a relatively flat structure where employees are encouraged to contribute ideas and take ownership.