Pharmacy Clinical Resource Coordinator – Patient Access

Rush University Medical Center; Chicago (IL); On-site; USD 48,000 - 76,000; Full time

Job summary

Rush University Medical Center in Chicago is seeking a Clinical Resource Coordinator (CRC) within Pharmacy Services- Administration to support adult, geriatric, pediatric and adolescent oncology patients. You will coordinate patient outreach, referrals, discharge planning and payer communications to optimize access and transition planning.

You will work with pharmacists, patients and providers, documenting activities in clinical software, and pursuing ongoing professional growth through

Qualifications

• Valid State of Illinois Pharmacy Technician license required.
• High School diploma and minimum 1 to 2 years’ experience required.
• Demonstrated knowledge of hospital-related service functions and payer processes.
• Maintains CE hours to retain CPhT certification; certification within 1 year if not certified.

Responsibilities

• In conjunction with a pharmacy team, manages a patient caseload, serves as resource, sets priorities, and completes assigned medication access tasks.
• Facilitates collaboration with specialty pharmacy team/department to prioritize tasks, ensuring department support needs are met.
• Models ICARE values and actively supports teamwork, customer service, and employee engagement; flexes schedule to meet department needs.
• Facilitates effective, efficient communication with internal and external customers; documents activities using clinical software.
• Seeks continuing education opportunities, attends required in-services and meetings for professional growth.
• Applies performance improvement strategies to promote continuous process improvement.
• Collaborates with team/department to ensure expectations are met.
• Performs activities in support of patient flow that may include.

Skills

Pharmacy Technician license

Patient services knowledge

Education

High School diploma

Job description

Rush University Medical Center in Chicago is seeking a Clinical Resource Coordinator (CRC) within Pharmacy Services- Administration to support adult, geriatric, pediatric and adolescent oncology patients. You will coordinate patient outreach, referrals, discharge planning and payer communications to optimize access and transition planning.

You will work with pharmacists, patients and providers, documenting activities in clinical software, and pursuing ongoing professional growth through