Pharmacy Clerk - Patient Care & Team Ops Pro

Auro Pharmacies, Inc., doing business as Central Drugs Compounding Pharmacy; La Habra (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

$20+/HOUR — COMPETITIVE PAY BASED ON经验

Full-Time Employment

Monday–Friday | 8:30 AM–5:00 PM

401(k) with Company Match

Paid Holidays

Paid Vacation & Sick Time

Employee Discount

Paid Training

Opportunities for Professional Growth

Job summary

Central Drugs Compounding Pharmacy in California is seeking a friendly Pharmacy Clerk who can support pharmacists, technicians, patients, and daily operations. This role emphasizes patient service, accurate data entry, and teamwork.

You will handle calls, prescription updates, insurance coordination, and checkout duties while maintaining organized records and a positive, proactive attitude for growth within the pharmacy.

Qualifications

• High School Diploma or GED.
• Customer service experience required.
• Strong organizational skills and attention to detail.
• Reliable attendance, punctuality, and a strong work ethic.
• Ability to multitask and prioritize in a fast-paced environment.
• Positive attitude, self-motivation, and willingness to take initiative.
• Pharmacy experience preferred but not required.
• Pharmacy technician experience or knowledge of pharmacy workflow is a plus.
• Most importantly, we are looking for the right attitude, work ethic, willingness to learn, and commitment to excellence.

Responsibilities

• Answer incoming calls and assist patients with prescription updates, refills, medication status, and general inquiries.
• Provide friendly, professional, and timely communication with patients, providers, insurance companies, and accounts.
• Contact patients for follow-ups, medication reminders, and pharmacy services.
• Help create an outstanding experience with every interaction.
• Support pharmacists and technicians with daily prescription workflow and administrative functions.
• Assist with prescription data entry, documentation, and maintaining accurate patient records.
• Support insurance processing, claim troubleshooting, and prior authorization coordination.
• Coordinate prescription requests and communications with medical offices.
• Assist with prescription pickup, payment processing, and register functions.
• Assist with shipping, receiving, packaging, and prescription coordination.
• Maintain organized workspaces, inventory, and pharmacy supplies.
• Develop knowledge of compounded medications, vitamins, supplements, and medical equipment.
• Identify opportunities to improve efficiency and support the overall success of the team.

Skills

Customer service

Attention to detail

Punctuality

Multitasking

Communication skills

Reliability

Positive attitude

Education

High School Diploma or GED

Tools

Pharmacy workflow knowledge

Job description

Central Drugs Compounding Pharmacy in California is seeking a friendly Pharmacy Clerk who can support pharmacists, technicians, patients, and daily operations. This role emphasizes patient service, accurate data entry, and teamwork.

You will handle calls, prescription updates, insurance coordination, and checkout duties while maintaining organized records and a positive, proactive attitude for growth within the pharmacy.