Patient-Focused Pharmacy Technician & Wellness Advocate

Jobtome; San Luis Obispo (CA); On-site; USD 19,000 - 28,000; Full time

Job summary

Jobtome in California is seeking a Pharmacy Clerk to provide exceptional customer service and support pharmacy operations. Responsibilities include receiving orders, assisting pharmacists, processing payments, and maintaining clean, organized spaces.

Must be 18+, handle confidential information, and follow HIPAA rules. Candidate will work in a fast-paced environment with focus on safety, accuracy, and friendly interactions with customers.

Qualifications

• Customer service experience and strong communication are preferred.
• HIPAA compliance knowledge or willingness to learn.
• Ability to handle confidential information responsibly.
• Must be 18 years or older and legally eligible to work in the U.S.

Responsibilities

• Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud
• Follow food safety, sanitation and safety regulations and health code guidelines; identify unsafe conditions and notify management
• Understand and perform ordering functions with wholesalers
• Follow guidelines on inventory management, ordering of medications, devices, and supplies
• Maintain clean, organized work stations and customer waiting areas
• Count, measure and prepare specified product using company practices
• Complete billing procedures to ensure best value to customer and company
• Answer phone and triage calls and inquiries as appropriate
• Adhere to tendering and cash handling policies for payments
• Provide stellar customer experience during reception, data entry, adjudication, and product dispensing
• Assist pharmacist in duties not requiring professional judgement
• Adhere to HIPAA regulations and company policies
• Support health and wellness initiatives
• Put away legend orders and Central Fill deliveries
• Ability to work in high-paced and stressful environments
• Ability to handle conflicts calmly and professionally
• Maintain honesty and integrity in handling information
• Follow directions and seek help to resolve issues
• Interact with minors, individuals with special needs, and older adults as needed
• Must be able to perform essential job functions with or without accommodations

Skills

Customer service

HIPAA compliance

Confidential information handling

Cash handling

Attention to detail

Teamwork

Education

High School Diploma or GED

Age 18 or older

Job description

Jobtome in California is seeking a Pharmacy Clerk to provide exceptional customer service and support pharmacy operations. Responsibilities include receiving orders, assisting pharmacists, processing payments, and maintaining clean, organized spaces.

Must be 18+, handle confidential information, and follow HIPAA rules. Candidate will work in a fast-paced environment with focus on safety, accuracy, and friendly interactions with customers.