Pharmacy Clerk: Friendly Service & Health Support

Hy-Vee Inc; Creston (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Hy-Vee Inc. is seeking a Pharmacy Clerk to support day-to-day pharmacy operations, assist customers, stock supplies, and handle cash transactions. The role includes helping with prescriptions, delivery orders, and vaccine administration where allowed by law, with appropriate certification.

The position emphasizes accuracy, discretion with confidential information, and teamwork to maintain a clean, organized pharmacy that delivers excellent customer service.

Qualifications

• High school diploma or equivalent required.
• Vaccination certification required if administering vaccines, as required by law.
• Over six months up to one year of similar or related experience preferred.

Responsibilities

• Provide prompt, friendly customer service by greeting customers.
• Answer the telephone promptly and provide friendly, helpful service to customers who call, including taking refill orders.
• Gather patient information required to prepare prescriptions.
• Stock received product and supplies and mark stickers accordingly, and keep pharmacy supplies well stocked.
• Review prescriptions that have not been picked up as requested by the department manager.
• Order product and supplies at the department manager's request and review invoices on product received.
• Log invoices as necessary and complete cash transactions accurately.
• Prepare paperwork and compile medicine for delivery orders and mail-outs at the request of the department manager.
• Coordinate nursing home medicines as necessary.
• Administer vaccines as allowed by law, with required certification where applicable.
• Clean the pharmacy, empty garbage, and remove trash in a timely manner to ensure a clean and inviting appearance.
• Maintain the confidentiality of customers' private medical information at all times.
• Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Assist in other areas of the store as needed and take on special projects as assigned.
• Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines.
• Report to work when scheduled and on time.

Skills

Customer service

Verbal communication

Attention to detail

Cash handling

Discretion with private information

Education

High school diploma or equivalent

Job description

Hy-Vee Inc. is seeking a Pharmacy Clerk to support day-to-day pharmacy operations, assist customers, stock supplies, and handle cash transactions. The role includes helping with prescriptions, delivery orders, and vaccine administration where allowed by law, with appropriate certification.

The position emphasizes accuracy, discretion with confidential information, and teamwork to maintain a clean, organized pharmacy that delivers excellent customer service.