Pharmacy Clerk

Atrium Health Wake Forest Baptist; Winston-Salem (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Atrium Health Wake Forest Baptist is seeking a Front-End Pharmacy Clerk at the Winston-Salem campus, North Tower Pharmacy. This full-time, second-shift role runs Monday–Friday, 12:30 pm–9:00 pm, supporting patient service and front-end operations.

Responsibilities include patient information collection, cash handling, inventory, stocking, and customer assistance. No prior work experience is required; High School Diploma or GED is required.

Qualifications

• High School Diploma or GED required.
• Registration or licensure with state board of pharmacy per state of employment requirements.
• No work experience required.
• Good Math skills and attention to detail.
• Solid customer service, communication and organization abilities.
• Basic computer skills and ability to work with a team.

Responsibilities

• Collects patient information, answers questions, accepts payments and thanks customers.
• Enters information into the computer database and handles cash, checks and credit card transactions accurately.
• Answers telephone and refers caller to appropriate personnel.
• Maintains the front end of the pharmacy and assists with stock to ensure availability of drug products.
• Stocks and inventories supplies and products; unpacks items, inspects for damage and ensures correct pricing.
• Assists with merchandise displays and reconciles merchandise orders.
• Packaging, mailing, and cashiering for mailed prescriptions as needed.
• Adheres to general pharmacy standards and promotes a cooperative team environment.

Skills

Math skills

Attention to detail

Customer service

Computer skills

Teamwork & initiative

Education

High School Diploma or GED

Job description

• Collects patient information, answers questions accurately, accepts payments, and thanks all customers.
• Enters information into the computer database as required by law and follows all cash handling policies and procedures. Ensures accurate cash, check and credit card transactions.
• Answers telephone and refers caller to appropriate personnel when needed.
• Responsible for maintaining the front end of the pharmacy. Assists with stock maintenance to ensure that quality drug products and supplies are available when needed.
• Performs or assists with stocking and inventory of supplies and products, which includes unpacking, inspecting items for damage, and ensuring products have accurate pricing and are put away correctly.
• Assists with or sets up merchandise displays and reconciles merchandise orders.
• May perform packaging, mailing, and cashiering for mailed prescriptions.
• Adheres to general pharmacy standards to promote a cooperative work environment through communication and team building.

Position Highlights

• Full-Time, 2nd shift
• Monday-Friday 12:30pm to 9pm
• Winston Campus, North Tower Pharmacy

Major Responsibilities

• Collects patient information, answers questions accurately, accepts payments, and thanks all customers.
• Enters information into the computer database as required by law and follows all cash handling policies and procedures. Ensures accurate cash, check and credit card transactions.
• Answers telephone and refers caller to appropriate personnel when needed.
• Responsible for maintaining the front end of the pharmacy. Assists with stock maintenance to ensure that quality drug products and supplies are available when needed.
• Performs or assists with stocking and inventory of supplies and products, which includes unpacking, inspecting items for damage, and ensuring products have accurate pricing and are put away correctly.
• Assists with or sets up merchandise displays and reconciles merchandise orders.
• May perform packaging, mailing, and cashiering for mailed prescriptions.
• Adheres to general pharmacy standards to promote a cooperative work environment through communication and team building.

Education

• High School Diploma or GED equivalent required.

Certification / Registration / License

• Registration or licensure with state board of pharmacy per state of employment requirements.

Experience

• No work experience required.

Knowledge / Skills / Abilities

• Good Mathematic skills.
• Attention to details.
• Good customer service, communication, organization, problem resolution, and process development skills.
• Basic computer skills.
• Ability to work semi-independently within a team environment, be self-motivated and take initiative appropriately.

Physical Requirements And Working Conditions

• Ability to walk, lift, squat, bend, twist, crawl, kneel, climb and reach about shoulders throughout the workday.
• Ability to stand for long periods of time.
• Must be able to use hands with fine manipulation when using computer keyboard, cash register, and retail items.
• Must be able to sit, stand, walk, lift, bend, kneel, climb, twist, crawl and reach above shoulders.
• Requires considerable walking, standing, pushing mobile cart of approximately 50 pounds and lifting 35 pounds of material.
• Must have functional vision, touch and hearing.
• Must be able to speak and be understood by others to communicate effectively.
• May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease.
• Exposed to various conditions throughout the workday such as walking on hard surfaces, climbing stairs and changes in temperature and humidity.
• Operates all equipment necessary to perform the job.
• Flexibility to travel between pharmacy locations.
• This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of physical requirements and working conditions.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.