Pharmacy Clerk

Advocate Health; Winston-Salem (NC); On-site; USD 28,000 - 42,000; Full time

Job summary

Advocate Health's Winston-Salem campus is seeking a front-end pharmacy team member for the 2nd shift (Mon-Fri 12:30pm–9pm). The role focuses on customer service, processing transactions, managing front-end operations, and supporting stocking and displays to ensure accurate pricing and product availability.

The position requires a High School diploma or GED, active state registration/licensure, and the ability to work in a fast-paced team.

Qualifications

• High School Diploma or GED equivalent required.
• Registration or licensure with state board of pharmacy per state of employment requirements.
• No work experience required.

Responsibilities

• Collect patient information, answer questions, accept payments, and thank customers.
• Enter information into the computer database, follow cash handling policies, ensure accurate transactions.
• Answer telephone and refer caller to appropriate personnel.
• Maintain the front end of the pharmacy; assist with stock to ensure quality drug products and supplies.
• Stock and inventory duties: unpacking, inspecting items for damage, and pricing accuracy.
• Assist with merchandise displays and reconcile merchandise orders.
• May perform packaging, mailing, and cashiering for mailed prescriptions.
• Adhere to pharmacy standards to promote teamwork and communication.

Skills

Mathematical skills

Attention to details

Customer service

Communication

Organization

Problem solving

Process development

Basic computer skills

Teamwork

Initiative

Education

High School Diploma or GED

Job description

Position Highlights

• Full-Time, 2nd shift
• Monday-Friday 12:30pm to 9pm
• Winston Campus, North Tower Pharmacy

Major Responsibilities

• Collectspatient information, answers questions accurately, accepts payments, and thanks all customers.
• Enters information into the computer database as required by law and follows all cash handling policies and procedures.Ensuresaccuratecash, check and credit card transactions.
• Answers telephone andreferscaller toappropriate personnelwhen needed.
• Responsible formaintainingthe front end of the pharmacy.Assistswith stock maintenance to ensure that quality drug products and supplies are available when needed.
• Performs orassistswith stocking and inventory of supplies and products, which includes unpacking, inspecting items for damage, and ensuring products haveaccuratepricing and are put away correctly.
• Assistswith or sets up merchandise displays and reconciles merchandise orders.
• Mayperform packaging, mailing, and cashiering for mailed prescriptions.
• Adheres to general pharmacy standards to promote a cooperative work environment through communication and team building.

Education

• High School Diploma or GED equivalentrequired.

Certification / Registration / License

• Registration or licensure with state board of pharmacy per state of employment requirements.

Experience

• Noworkexperiencerequired.

Knowledge / Skills / Abilities

• Good Mathematic skills.
• Attention to details.
• Good customer service, communication, organization, problem resolution, and process development skills.
• Basic computer skills.
• Ability to work semi-independently within a team environment, be self-motivated and take initiative appropriately.

Physical Requirements and Working Conditions

• Ability to walk, lift, squat, bend, twist, crawl, kneel,climband reach about shoulders throughout the workday.
• Ability to stand forlong periodsof time.
• Mustbe able to use hands with fine manipulation when using computer keyboard, cash register, and retail items.
• Must be able to sit, stand, walk, lift, bend, kneel, climb, twist, crawl and reach above shoulders.
• Requires considerable walking, standing, pushing mobile cart of approximately 50poundsand lifting 35 pounds of material.
• Must have functional vision,touchand hearing.
• Mustbe able to speak and be understood by others to communicate effectively.
• May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease.
• Exposed to various conditions throughout the workday such as walking on hard surfaces, climbing stairs and changes in temperature and humidity.
• Operates all equipment necessary to perform the job.
• Flexibility to travel between pharmacy locations.
• This job descriptionindicatesthe general nature and level of work expected of the incumbent. It is not designed to cover orcontaina comprehensive listing of physical requirements and working conditions.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.