Pharmacy Care Associate: Health & Customer Service Pro

Kroger; Canton (CO); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger is seeking a pharmacy clerk to provide exceptional customer service and support health and wellness initiatives. The role involves reception, data entry, adjudication, and assisting the pharmacist while ensuring HIPAA compliance and accurate cash handling.

Responsibilities include processing prescriptions, maintaining clean work stations, and handling vendor coupons and cash transactions in a fast-paced environment.

Qualifications

• Provide exceptional customer service while treating customers with fairness and respect.
• Understand HIPAA regulations and company policies regarding patient health information.
• Handle cash, coupons, and electronic transactions accurately and securely.
• Perform data entry and basic clerical duties in a pharmacy setting.

Responsibilities

• Provide stellar customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing
• Assist pharmacist in all responsibilities except those requiring a pharmacist’s professional judgement
• Understand and adhere to guidelines on the operation of the cash register and tendering transactions

Skills

Exceptional customer service

HIPAA compliance

Cash handling

Data entry

Education

High School Diploma or GED

Job description

Kroger is seeking a pharmacy clerk to provide exceptional customer service and support health and wellness initiatives. The role involves reception, data entry, adjudication, and assisting the pharmacist while ensuring HIPAA compliance and accurate cash handling.

Responsibilities include processing prescriptions, maintaining clean work stations, and handling vendor coupons and cash transactions in a fast-paced environment.