Pharmacy Customer Care & Wellness Specialist

Kroger; Liberty Township (OH); On-site; USD 31,000 - 35,000; Full time

Job summary

Kroger is seeking a pharmacy clerk to provide exceptional customer service and support pharmacists in a fast-paced store environment. You will handle patient interactions, data entry, and cash transactions while upholding HIPAA and safety standards.

The role requires a high school diploma or GED, being at least 18 years old, and the ability to manage confidential information. Prior experience with pharmacy operations is helpful.

Qualifications

• High School Diploma or GED required.
• Must be 18 years old.
• Ability to handle highly confidential information.
• Meets minimum state requirements to perform the functions related to the position.
• Any previous comparable experience is desired.
• EPRN familiarity is a plus.

Responsibilities

• Provide exceptional customer service and assist customers with health and wellness products.
• Assist pharmacists and perform tasks that do not require professional judgment.
• Adhere to HIPAA regulations and protect patient information.
• Handle cash register transactions and reporting accurately to prevent loss.
• Triage inquiries, answer phones, and process basic product dispensing and data entry.

Skills

Customer service

HIPAA compliance

Cash handling

Data entry

Education

High School Diploma or GED

Job description

Kroger is seeking a pharmacy clerk to provide exceptional customer service and support pharmacists in a fast-paced store environment. You will handle patient interactions, data entry, and cash transactions while upholding HIPAA and safety standards.

The role requires a high school diploma or GED, being at least 18 years old, and the ability to manage confidential information. Prior experience with pharmacy operations is helpful.