Pharmacy Call Center Representative

Revibe Men's Health; Renton (WA); On-site; USD 26,174 - 34,440; Full time

Benefits offered by this job

Pharmacy Technician Training

Quarterly Bonus

Health Insurance

3 weeks PTO

401(k)

Life Insurance

Growth Opportunity

License Renewal Fees

Job summary

Dynamic Rx Labs in Renton, WA is seeking a Pharmacy Call Center Representative to support pharmacists, handle patient communications, and ensure timely, accurate processing of prescriptions. The role emphasizes service quality and compassion for patients within a modern compounding pharmacy.

Ideal candidates hold a WA Pharmacy Assistant license and demonstrate impeccable attention to detail, strong communication, and a team-oriented mindset.

Qualifications

• Must have a Pharmacy Assistant license from the state of WA.
• Impeccable attention to detail and strong critical thinking skills.
• Team-oriented mindset and excellent communication.
• Motivated by challenge, growth and quality patient care.

Responsibilities

• Assist pharmacists and technicians in processing prescriptions.
• Answering incoming phone calls and assisting with outgoing patient communication.
• Accepting patient payments and providing exceptional customer service.
• Filing and retrieving various pharmacy records.
• Preparing injection kits and printing inserts for prescriptions as needed or as assigned.
• Maintaining and cleaning assigned work areas and equipment as designated by supervisor.

Skills

Attention to detail

Communication

Teamwork

Customer service

Critical thinking

Education

WA Pharmacy Assistant license

Job description

Pharmacy Call Center Representative

Renton, Washington, United States

About this position

ARE YOU LOOKING FOR A CAREER AND NOT JUST ANOTHER “JOB”?

At Dynamic Rx Labs, our people are our greatest strength. We’re passionate about helping our team grow both personally and professionally — and we take an active role in making it happen. If you’re looking for a fulfilling, growth‑oriented career (not just another job), we want to hear from you! As a member of our team, we offer:

• Pharmacy Technician Training – comprehensive training to include licensure through the state of Washington for those who have the skill, aptitude and desire to grow (a $15k benefit!)
• Lucrative Quarterly Bonus Opportunities – we believe in sharing our success with the people that made it happen
• Competitive Benefits – Paid Health Insurance, Employee Discounts, 3 weeks of PTO, 401(k), Life Insurance
• Tremendous Growth Opportunity – for those ready for the challenge
• Supportive Leadership – hands‑on, involved, and committed to your success
• License Renewal Fees – you submit the renewal, we cover the cost. Easy.

Who We Are

Dynamic Rx Labs is a 503‑A state‑of‑the‑art compounding pharmacy. We specialize in compounding top‑quality custom, non‑sterile and sterile medication to serve patients in various states. The pharmacy features an expertly trained staff of licensed technicians and pharmacists who maintain a high standard of excellence and positive attitude.

https://dynamicrxlabs.com

Who You Are

We are in search of an exceptional and professional Pharmacy Call Center Representative who will show up on time with a great attitude and a willingness to grow. Pharmacy Call Center Representatives are the backbone of any great compounding pharmacy and vitally important to keeping our pharmacy running smoothly. If you pride yourself in your customer service, have a superb work ethic, and would like to embark on an exciting and fulfilling pharmacy career with our exceptional team, we’d love to talk to you! Other qualifications we hope you have are:

• Must have a Pharmacy Assistant license from the state of WA
• Impeccable attention to detail and strong critical thinking skills
• Team‑oriented mindset and excellent communication
• Motivated by challenge, growth and quality patient care

What You’ll Be Doing

As a Pharmacy Call Center Representative, you’ll play a vital role in ensuring patients receive their medication on time and with care. Your daily responsibilities will include:

• Assist pharmacists and technicians in processing prescriptions.
• Answering incoming phone calls and assisting with outgoing patient communication.
• Accepting patient payments and providing exceptional customer service.
• Filing and retrieving various pharmacy records.
• Preparing injection kits and printing inserts for prescriptions as needed or as assigned.
• Maintaining and cleaning assigned work areas and equipment as designated by supervisor.

Work Hours

AM Shift: 8:00 AM – 5:00 PM

Compensation

The pay range for this role is: 22 - 22 USD per hour (Dynamic RX Labs LLC)

Equal Employment Opportunity Statement

Dynamic Rx Labs provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.