Pharmacy Assistant: Patient Care & Dispensing Support

Fred Hutchinson Cancer Research Center; Seattle, Northern (WA, KY); Hybrid; USD 31,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement plan

Paid vacation

Paid holidays

Paid sick leave

Tuition reimbursement

Job summary

Fred Hutchinson Cancer Center in Seattle (WA) is hiring a Pharmacy Assistant to perform technical pharmaceutical tasks, process refills, returns, and POS transactions. The role supports pharmacists and may advance into the Pharmacy Technician Training program.

The position runs Monday–Friday with rotating shifts at the South Lake Union Campus. The program aims for licensure as a pharmacy technician by Spring 2028, with advancement potential in Fall 2027.

Qualifications

• High School Diploma or equivalent.
• State of Washington Pharmacy Assistant License.
• Ability to communicate verbally in person, on the phone, and in writing in a clear, concise, and professional manner.
• Ability to use pharmacy point of sale systems in an accurate and efficient manner.

Responsibilities

• Provide good customer service to patients by being attentive and quick to respond at the pharmacy window and follows through on problems.
• Review and monitor patient tickets in the pharmacy’s virtual waiting list responding to messages from patients and updating the prescription status in the pharmacy dispensing application.
• Dispense prescriptions and over the counter medications via point of sale to patients, appropriately referring those that require counseling to a pharmacist for dispensing.
• Process credit cards, handle cash and check payments.
• Complete return to stock of prescriptions. Return medications back on the shelf.
• Assist patients with online processing of prescription refills including billing appropriately and accurately.
• Triage incoming phone calls relating to medications.
• Interact with professional and technical staff in a courteous manner.
• Respond to patient inquiries including requesting new prescriptions from care teams and connecting with appropriate billing team for insurance issues.
• Coordinate dispensing of medications related to a research study with Investigation Drug Services Pharmacy.
• Call interpreters by phone or electronic tablet.
• Clean and restock pharmacy areas.
• Follow inventory control processes for expiration dates and remove outdates.
• Direct clinical inquiries requiring a pharmacist's professional judgment to a pharmacist.
• Answer inquiries not requiring a pharmacist's professional judgment.
• Assist in the training of pharmacy technicians, apprentices, and interns.
• Complete other pharmacy related duties in accordance with regulations under Washington State Pharmacy Quality Assurance Commission
• Know and follow all Pharmacy Department and Fred Hutch policies and procedures, as well as all applicable state and federal laws.

Skills

Customer service

Verbal communication

Cash handling

Pharmacy POS systems

Education

High School Diploma or equivalent

Tools

Pharmacy POS systems

State of Washington Pharmacy Assistant License

Job description

Fred Hutchinson Cancer Center in Seattle (WA) is hiring a Pharmacy Assistant to perform technical pharmaceutical tasks, process refills, returns, and POS transactions. The role supports pharmacists and may advance into the Pharmacy Technician Training program.

The position runs Monday–Friday with rotating shifts at the South Lake Union Campus. The program aims for licensure as a pharmacy technician by Spring 2028, with advancement potential in Fall 2027.