Pharmacy Assistant - Hospital Retail CSC Pharmacy

Hennepin Healthcare; Minneapolis (MN); On-site; USD 30,000 - 45,000; Full time

Job summary

Hennepin Healthcare is seeking a full-time Pharmacy Assistant to provide excellent customer service and assist with medication management in a fast-paced pharmacy environment. This role involves preparing prescriptions, interacting with patients, and maintaining an organized pharmacy space while working collaboratively with pharmacy staff. Join a renowned healthcare provider committed to delivering equitable care and making a positive impact on patient lives.

Benefits

Comprehensive benefits including Medical, Dental, and Vision

Paid Time Off and Tuition reimbursement

Retirement funds

Qualifications

• Minimum qualification of a high school diploma required.
• Previous experience in pharmacy preferred.
• Ability to speak a second language - Spanish, Somali or Hmong preferred.

Responsibilities

• Provide prompt and efficient customer service in a pharmacy setting.
• Assist technicians and pharmacists with medication preparation.
• Handle cash register transactions accurately.

Skills

Customer service

Communication

Interpersonal skills

Problem solving

Education

High school diploma or equivalent

Job description

Job Description - Pharmacy Assistant - Hospital Retail CSC Pharmacy (251092)

Job Description

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

SUMMARY:

We are currently seeking aPharmacy Assistantto join our Hospital Retail CSC Pharmacy team. This position is full-time with benefits, 80 hours per pay period, day/eve shift, and every 3rd weekend.

Purpose of this position: Under the supervision of other Pharmacy staff, the Pharmacy Assistant provides prompt, efficient, and friendly customer service in a fast work environment in a community pharmacy setting. Must be able to handle multiple tasks (waiting on customers, putting away medications, performing clerical duties, etc.) every day. Assist technicians and pharmacists in the preparation and distribution of prescription medications.

RESPONSIBILITIES:

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all patient interactions
• Handles cash register transactions accurately and efficiently
• Handles inquiries that do not require a certified pharmacy technician or pharmacist's expertise and judgment
• Prepares prescriptions to be mailed or couriered to patients
• Places completed prescription orders in the appropriate location of the will-call bins
• Files paper prescriptions after they have been dispensed
• Stocks pharmacy medications and supplies received from distributor/wholesaler and refills vials, paper and labels in the printers, and other general clerical duties as assigned
• Assists with returning unclaimed prescriptions from will-call to pharmacy stock
• Tubes completed discharge medications to the floors for patients leaving the hospital
• Assists with checking pharmacy shelves for medication outdates as determined by pharmacy procedure
• Maintains cleanliness of pharmacy and dispensing area
• Smiles and greet patients in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere

QUALIFICATIONS:

Minimum Qualifications:

• High school diploma or equivalent

Preferred Qualifications:

• Previous experience as a pharmacy assistant/clerk
• Computer and advanced keyboard/typing skills
• Ability to speak a second language – Spanish, Somali or Hmong preferred
• Working towards a licensed technician certification through a certified national program

Knowledge/ Skills/ Abilities:

• Be at least 18 years of age
• Maintains the confidentiality of the customer's private medical information according to the HIPPA act
• Possess strong interpersonal skills; be a team player, and promote positive team environment
• Excellent customer service and communication skills
• Proficient in the English language
• Ability to problem solve effectively
• Ability to follow policies and procedures
• Ability to apply basic math skills
• Basic typing skills

You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer.

Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.

You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer. Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.

• We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity.
• We provide an extensive benefits program that includes Medical; Dental; Vision; Life, Short and Long-term Term Disability Insurance; Retirement Funds; Paid Time Off; Tuition reimbursement; and license and Certification reimbursement (Available ONLY for benefit eligible positions).
• For a complete list of our benefits, please visit our career site on why you should work for us.

Department : CSC Pharmacy

Primary Location

Primary Location

: MN-Minneapolis-Downtown Campus

Standard Hours/FTE Status : FTE = 1.00 (80 hours per pay period)