Pharmacist - Telehealth Counseling & Verification

BlinkRx; Kansas City (KS); On-site; USD 110,000 - 150,000; Full time

Job summary

BlinkRx is seeking a licensed Pharmacist to serve as the clinical backbone of our closed‑door fulfillment operation. You will verify prescriptions, counsel patients by phone, and collaborate with prescribers to keep medications moving safely and efficiently.

The position requires a PharmD, active licensure in your home state and Idaho (MO license within 90 days), and strong English skills. Bilingual Spanish is a plus for outreach and counseling.

Qualifications

• PharmD degree from ACPE-accredited College of Pharmacy.
• Active pharmacist licensure in home state and Idaho prior to starting.
• MO license within first 90 days of employment.
• Strong command of English (written and verbal); bilingual Spanish preferred for counseling.
• Demonstrated ability to perform high-volume prescription verification with accuracy.
• Strong technical aptitude to learn pharmacy management systems, verification platforms, and internal workflow tools.

Responsibilities

• Review and clinically verify new and refill prescriptions for therapeutic appropriateness, drug interactions, contraindications, and dosing accuracy.
• Validate prescription data entry performed by pharmacy technicians, ensuring transcription accuracy from provider orders and transfer records.
• Perform pharmacist verification of filled prescriptions in a closed‑door fulfillment environment, confirming accuracy of drug, dose, quantity, NDC, and labeling prior to release for shipment.
• Conduct daily prospective drug utilization review (DUR) to identify and resolve clinical flags before fulfillment.
• Manage specialty medication handling requirements including cold‑chain verification.
• Provide proactive outbound patient counseling calls for new prescriptions, addressing drug education, expected side effects, dosing instructions, storage requirements, and adherence strategies.
• Handle inbound clinical patient calls related to counseling and clinical inquiries, while directing non‑clinical inquiries to the patient support team.
• Document all patient interactions thoroughly in the patient profile within the pharmacy management system.
• Support Spanish-speaking patients with bilingual counseling where applicable.
• Contact prescriber offices to clarify incomplete/ambiguous prescriptions prior to dispensing.
• Partner with prescribers on substitutions to reduce dispensing delays.
• Supervise pharmacy technicians across data entry, prescription processing, packaging, and fulfillment workflows.
• Conduct real-time quality checks on technician work to maintain accuracy standards.
• Identify and elevate technician performance trends to pharmacy leadership and participate in coaching.
• Ensure compliance with HIPAA, state pharmacy acts, DEA regulations, and BlinkRx policies.
• Oversee handling and destruction of PHI records in line with privacy protocols.
• Participate in quality assurance activities including audits, error tracking, and near-miss reporting.
• Report adverse drug events and medication errors through pharmacovigilance channels when applicable.
• Maintain storage standards for temperature‑sensitive medications.
• Collaborate with leadership, patient services, clinical, compliance, and technology teams to improve operations.
• Coordinate with shipping/fulfillment to resolve packaging and delivery issues affecting access.
• Provide clinical input on tech enhancements, workflows, and software configurations.
• Participate in team huddles and reviews to support continuous improvement initiatives.

Skills

English (written and verbal)

Bilingual Spanish (phone-based)

High-volume verification

Technical aptitude

3+ years mail-order/closed-door

Education

PharmD (Doctor of Pharmacy)

Job description

BlinkRx is seeking a licensed Pharmacist to serve as the clinical backbone of our closed‑door fulfillment operation. You will verify prescriptions, counsel patients by phone, and collaborate with prescribers to keep medications moving safely and efficiently.

The position requires a PharmD, active licensure in your home state and Idaho (MO license within 90 days), and strong English skills. Bilingual Spanish is a plus for outreach and counseling.