Pharmacist - Customer Support (Overnights)

Consonus Healthcare; Portland (OR); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Paid training

Education benefit

Generous PTO

Medical/Dental/Vision

MDLIVE access

401K with match

Employee Assistance Program

Job summary

Consonus Healthcare is seeking a Pharmacist in Customer Support for overnight shifts. You will handle facility drug-related inquiries, obtain emergency orders, review medication lists, and mentor night staff, ensuring top-tier customer service in a long-term care setting.

Ideal candidates hold an Oregon pharmacist license and a PharmD/BS degree, with strong communication, multitasking, and teamwork abilities. Night shift work includes weekends and holidays, with a supportive team environment.

Qualifications

• Pharmacist must have an accredited degree and Oregon license.
• Excellent communication and interpersonal skills.
• Good organizational skills and multitasking ability.
• Flexible, team oriented, and willing to work overnights.
• Passion for seniors and improving quality of life.

Responsibilities

• Answer facility drug-related questions and direct to staff.
• Obtain emergency orders by contacting prescribers by phone.
• Conduct DURs and review medication lists.
• Assist night shift technicians and maintain service levels.
• Participate in quality assurance and training activities.
• Provide excellent customer service and one-call resolution.

Education

B.S Pharmacy or Pharm D degree

Current Oregon pharmacist license

Job description

Pharmacist - Customer Support (Overnights)

What’s your wish list for the perfect job? Maybe it’s to make a positive impact in the world, or to grow your career in healthcare. Maybe working with a supportive team is top priority, or to feel respected and valued.
If your answer is “all of the above,” consider joining our team at Consonus Pharmacy. It’s a perfect opportunity for compassionate people dedicated to people’s health and well-being.
Consonus Pharmacy is a closed-door long-term care pharmacy specializing in the needs of nursing facilities, assisted living residents, and their caregivers. We are currently hiring a Pharmacist to join our Customer Support team!

Overview

Pharmacist - Customer Support (Overnights)

What’s your wish list for the perfect job? Maybe it’s to make a positive impact in the world, or to grow your career in healthcare. Maybe working with a supportive team is top priority, or to feel respected and valued.
If your answer is “all of the above,” consider joining our team at Consonus Pharmacy. It’s a perfect opportunity for compassionate people dedicated to people’s health and well-being.
Consonus Pharmacy is a closed-door long-term care pharmacy specializing in the needs of nursing facilities, assisted living residents, and their caregivers. We are currently hiring a Pharmacist to join our Customer Support team!

As the Customer Support Pharmacist your responsibilities will include (but are not limited to):

• Answer facility drug related questions/concerns and assist in solving other problems by directing to appropriate staff
• Obtain emergency orders when necessary, by contacting prescribers via phone
• Conduct DURs and review medication lists
• Assist technicians with first line phone answering as required to maintain target service levels
• Participate and comply with quality assurance program (ie.assessing call recordings)
• Provide excellent customer service and support one call resolution goal
• Provide pharmacist oversight for night shift technicians and be a positive representative of Consonus
• Assistance in training staff as appropriate

Some Benefits May Include

• Paid training & career advancement opportunities
• $25,000 toward ongoing education benefit
• Generous Paid Time Off that pools vacation, sick & holiday pay in a single bucket for flexible use
• Medical/Dental/Vision insurance
• Free access to MDLIVE - allowing access to your health benefits from anywhere
• 401K With Employer Match
• Employee Assistance Program: with free access to counseling & support services

Qualifications

• B.S Pharmacy or Pharm D. degree from an accredited
• Current Oregon pharmacist license
• Excellent communication and interpersonal skills (including phone skills/etiquette)
• Good organizational skills, ability to multitask
• Flexibility
• Positive attitude and ability to work within a team and be a role model
• Passion for seniors and improving their quality of life
• Ability to work overnight shifts including rotating weekends and holidays

EEO Statement

“Be here. Be you.”

For more than 30 years, Marquis Companies and Consonus Healthcare have been serving seniors and welcoming staff of all backgrounds, skills, and perspectives. The Marquis family of companies offer a rich heritage of embracing differences and honoring individuality. We’ve continued to grow in our appreciation of diversity in the workplace. We know it builds strength, drives innovation, and brings valuable new perspectives and energy.
We’re committed to making our workforce an even greater reflection of the people and communities we serve, and we are honored our employees have chosen to work at Marquis and Consonus. Everything we do as a company is driven by our mission to help those we serve, and each other, live the best rest of our lives.
That means you being you - without apology or compromise. We value your every uniqueness and continue to curate, nurture, and sustain an inclusive culture. It’s the foundation of who we are and the evolution of our collective future.